|
Wednesday, January 25, 2006
Call Center Report: Jan. 17-24
A weekly compendium of call centers that are opening, closing, and making the news around the world.
- Belfast, Ireland's Northern Ireland Water Service will open a call center with the help of outsourcer Xansa, creating 180 jobs.
eGov Monitor, 20 Jan. 2006
- 1,000 Chatsworth, California agents in a Washington Mutual call center will lose their jobs soon. They will be replaced by Texans and Costa Ricans.
CIO.com, 19 Jan. 2006
- Guetersloh, Germany-based outsourcer Arvato Systems is laying off 175 Liverpool, England call center workers. The center serves Microsoft and Vodaphone customer calls.
IC Cheshire Online, 18 Jan. 2006
- German conglomerate Siemens has opened a 450 seat English language call center in the Philippines.
INQ7, 17 Jan. 2006
- British outsourcer Vertex will not be firing call center workers in the UK and replacing them in India as reported last week. At least not yet. 170 jobs in Dingwall and 80 jobs in Edinburgh are safe for now.
The Scotsman, 17 Jan. 2006
Posted by Harry Sheff on Wednesday, January 25, 2006 at 1:25 PM
|
 |
Free CallCenter Insider Newsletter
|
