• Charlottetown, Nova Scotia-based On-Line Support will open a 400-person call center in Antigonish, Nova Scotia.
  
  CBC News, 6 Feb. 2006

• I-Solutions Outsource Asia is opening a call center in Bacolod City in the Philippines this winter. The company will hire at least 300 English-speaking people for customer support and sales to North American callers.
  
  Visayan Daily Star, 6 Feb. 2006

• Sony Electronics built a 68,000 square feet call center in Fort Meyers, Florida in 1996. The company has signed a new five-year lease on the building, citing the good labor pool and affordable rent.
  
  GlobeSt.com, 6 Feb. 2006

• The City of Fresno, California has opened lines for "One Call Center," a municipal information hotline (559-621-CITY).
  
  CBS 47, 2 Feb. 2006

• The government of the Pacific island nation of Fiji opened a call center to check voter qualifications. 2000 people have been found ineligible to vote because of age or double registration.
  
  Fiji Times, 2 Feb. 2006

• The Hershey, Pennsylvania-based chocolate company Hershey has outsourced its call center to Horsham, Pennsylvania's Telerx. The Hershey call center opened in 1976. 42 agents will lose their jobs.
  
  Lebanon Daily News, 2 Feb. 2006

• Denver outsourcer StarTek is opening a call center in Thunder Bay, Ontario. It will open in April and employ 450 people.
  
  Thunder Bay's Source, 2 Feb. 2006

• London-based TNS Custom Research is closing its Northwood, Ohio call center in March. 134 employees, most of them part-time, will lose their jobs.
  
  Toledo Blade, 1 Feb. 2006

  
  

• Scottish Gas will hire about 20 people per month this year, possibly reaching 250 new employees at its Glasgow, Scotland call center. The company shares an office park with a 300-person Dell Computers call center, which opened last year. Dell hired 50 more last month and expects to sign 100 more by year's end. They hope to reach 850 workers by 2007.
  
  Evening Times, 1 Feb. 2006

Three bandits robbed a call center on the Mediterranean island of Cyprus, swiping 5,000 pounds from the one employee not on a lunch break. The report did not specify what a call center was doing with that much cash on hand.

In India, the movie rights to Chetan Bhagat's novel One Night @ The Call Centre, in which agents get a call from God, were sold to director Rohan Sippy, according to Delhi Newsline. The novel, which came out last fall, has been very popular in India.