The Call Center Steel Cage Death Match blog has a great post on falling asleep on the job, inspired by some news from Australia about a police emergency call center agent nodding off. Apparently the supervisor had been up late drinking the night before. He dozed off on a La-Z-Boy.

The Cogitating Manager also mentions a Maryland 911 center agent whose snores can be heard on the recording of the call during which she fell asleep. The post, "Good Night Cube", is a long one with more sleeping-on-the-job stories.

There's a new blog that started just days ago -- Lonesome_Manager's Support Center Arcanum has posted a handful of short observations.

The Anonymous Cog's February 2 post (scroll down) tells a nice tale of a rude caller apologizing.

James Richards' Work Related Blogs and News has a post lining to a strange article from The Scotsman about February 6 being "National Sickie Day." A survey of 4,000 Scottish workers showed that Monday the 6th is "the date when more workers phone or text their boss with a fake illness than on any day of the year."