Continuing with its "Time to a Human" series, the Consumerist blog surveys airline call centers. Today, day four of the week-long survey finds Midwest at the bottom again. The Consumerist says the airline's fifteen minute wait is actually an improvement. Compare that to every other airline where between one and two minutes was the norm and seven minutes (United and Alaska) was long.

On day three Alaska was second to last with about a five minute hold-time, and Midwest kept them waiting nearly 22 minutes.

Day two was much like the others, except this time United was second to worst. Midwest clocked in at 19 minutes.

Day one: Midwest, 15 minutes; Alaska, 9 minutes. Rumor has it, Midwest serves fresh-baked cookies on board. Have they got their priorities straight? Maybe!

The other airlines surveyed were Southwest, Jet Blue, Continental, American, US Airways, Northwest, Air Canada, Delta, Airtran, Spirit Air, and Lufthansa. Their times are barely worth talking about because they were all clustered between 30 seconds and two minutes. Only the deviations and extremes are interesting.

We talked about Consumerist's mobile phone co. call center "Time to a Human" survey in an earlier blog -- it turns out Nextel won that battle. Here are the results.

And yes, Consumerist callers did use Gethuman.com to bypass the IVRs.