From Lifehacker, the most brilliant IVR tip I've seen in a while....

Many IVR (interactive voice response) systems are programmed to recognize key words. Among those keywords are frequently a list of swear words, like the FCC's dirty 7. When asked to respond, use one of those epithets and you will likely be transferred directly to a live human being.

Woo-hoo! Let's all give it a try.