"They're felons, and they've got your number," read a South African headline. "Convicted Murderers Offer Directory Assistance," said another. "Dial M for Mobsters: Italy sets up call centre in jail," shouted the Scotsman's headline. "The next time you call directory enquiries in Italy, you may speak to a convicted murderer," warned Australia's Perth Now. Indian news sources, gleeful for something that made their outsourcers look benign, were just as smug: "Hello, murderer speaking!" said the Hindustan Times.

Much, if not all of the international coverage of Rome's Rebibbia prison call center has been hysterical. Read below the headlines and you'll learn that only 24 (or 26, depending on the source) inmates actually work there, that prisoners cannot dial out, and that the handful of convicts, specifically chosen for the job, are grateful for the work experience.

Is there anything wrong with prison call centers? Read our news story Roman Prison Call Center Raises Ruckus and then tell us what you think. We'd love to hear from our readers about this sensitive issue.