Do You Hear What I Hear?
The following companies offer software, equipment and advice for implementing speech recognition in call centers.
Aspect Software
978-952-0200
Avaya
866-GO-AVAYA
Edify
800-944-0056/408-982-2000
Empirix
781-266-3200
Enterprise Integration Group (EIG)
888-344-4487/925-362-1700
Genesys
888-GENESYS
IBM
800-IBM-4YOU
Intervoice
800-700-0122
LumenVox
877-977-0707/858-707-0707
Microsoft
800-MICROSOFT
Nuance (merged with ScanSoft)
781-565-5000
Sterling Audits
877-504-5145/702-228-8556
Syntellect
800-788-9733/602-789-2800
TuVox
408-625-1700
Unveil Technologies
781-890-7333
Voxify
510-545-5000