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TechEncyclopedia

Let Your Voice Do the Walking

If you need something, just ask for it. Here's how speech recognition-enabled IVR software helps customers help themselves to the information and services they need.

By Lee Hollman

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11/04/2002, 9:57 PM ET

Nuance
888-NUANCE/650-847-0000
www.nuance.com

Philips Speech Processing
972-726-1200
www.speech.be.philips.com

SpeechWorks
617-428-4444
www.speechworks.com

Syntellect
800-788-9733/602-789-2800
www.syntellect.com

Unveil
781-890-7333
www.unveil.com


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