ICMI/Call Center Magazine Network

If you have any other customer-service questions/concerns, including those involving live and online seminars, please contact the International Customer Management Institute's headquarters at:

800-672-6177 or 410-267-0700
or email icmi@incoming.com with your inquiry.

QUESTIONS ABOUT CCDEMO AND ACCE CONFERENCES

If you need assistance with one of our Conference/Exhibition events only, including ACCE or Call Center Demo & Conference, please contact customer service at:

800-441-8826 (or 415-947-6130 outside the US)
Operating hours: Monday - Friday, 9:00 am - 4:00 pm Pacific Time
or email CCEventInfo@cmp.com with your inquiry.

QUESTIONS ABOUT MEMBERSHIP AND SUBSCRIPTIONS

For information about Call Center Magazine List Rental, contact:
Merit Direct at 914-368-1000.

For article reprints, e-prints and permissions please contact:

PARS International Corp.
102 West 38th Street, Sixth Floor
New York, NY 10018
P. 212-221-9595
F. 212-221-9195
E. reprints@parsintl.com

For information or questions specifically about ICMI Membership, call 800-672-6177 or 410-267-0700.

Change of Address Form for ICMI Membership.

Subscribe/Unsubscribe to our Library of Online eNewsletters.

CMP Technology ICMI Contacts

Headquarters

International Customer Management Institute
PO Box 6177
Annapolis, MD 21401-0177
800-672-6177 or 410-267-0700
Fax: 410-267-0962
icmi@incoming.com

For Express Deliveries Only:
Incoming Calls
Management Institute
130 Holiday Court
Suite 108
Annapolis, Maryland 21401

Sales and Marketing Office
212 Carnegie Center, 2nd Floor
Princeton, NJ 08540
609-759-4700

Editorial Office
11 West 19th Street, 3rd Floor
New York, New York 10011
212-600-3000

Other Key Sales/Editorial Contacts

For information about On-site Seminars/Training, contact:
Kelly Brickley .

For information about Consulting, contact:
Max Steiger.

For information about Advertising/Exhibiting, contact:
Bill Lange at 609-759-4714.

For information about Customer Management Insight Editorial, contact:
Susan Hash at 646-201-5480.

Find out more about ICMI Management Team Here.

Find out more about ICMI Consulting Team Here.