Events Training Consulting Newsletters Webcasts Blogs
Subscriptions
Current Issue
Past Issues
Join Our Mailing List
Contact Us
Home
 
 
 

 


TechEncyclopedia
.

New Opportunities For Speech-Based IVR

ICMI's Janie Iadipaolo interviews Steve McCoy, Director of Technology Strategies for West Interactive. It's the second installment in our series on how customer care organizations can work as optimally as possible in an IP environment.

* First Name
* Last Name
* Title
* Company
* Street Address
* City
* State/Province
* Zip or Postal Code
* Country
* Email
* Work Phone
Agents in you Call Center(s)?
Projects you're working on?
Your industry?
.

Free CallCenter Insider Newsletter

Your Email Address


Optional Areas of Interest
International News
Advice/Tips
Technology
Agent Development
IVR