ClientLogic and SITEL Corporation, both providers of outsourced customer support services, announced that ClientLogic has completed its acquisition of SITEL Corporation by merger.
"As companies increasingly turn to trusted BPO partners to manage their customer care and transaction processing needs, qualities like adaptability, a large menu of services, a deep bench of expertise and expansive geographic reach are a requirement. The new company is ideally positioned to meet these needs," said Dave Garner, former president and CEO of ClientLogic, and current president and CEO of the combined company.
The merged company is headquartered in Nashville, Tennessee and has over 65,000 associates across 28 countries. Its revenue of $1.8 billion is generated by providing services from on-shore, nearshore and offshore locations across more than 145 facilities throughout North America, South America, EMEA
and Asia Pacific.