FrontRange, a provider of Customer Relationship Management (CRM), IT service management, and voice applications for the mid-market, aims to enhance its GoldMine family of products with the availability of GoldMine Enterprise Edition. This new version of GoldMine intends to offer greater flexibility in order to deliver more efficient usability and a lower total cost of ownership.
GoldMine Enterprise Edition is a modular solution. According to FrontRange, organizations may select and add capabilities as required, rather than undertake a time-consuming, large-scale installation that includes many features that may never be used. Modules include relationship management, sales management, quoting, campaign management, lead management, and customer service and support.
GoldMine Enterprise Edition also features a user interface that enables individuals to set up their own preferred screen appearance using simple dropdown menus rather than custom programming. The new product is built on the same MicrosoftNET platform upon which FrontRange Solutions developed its IT Service Management tools.
