We all like to think we know a lot about call centers. Why else would we be so instrumental in running one? But when the best and the brightest in the call center industry are looking to further their contact center education, they turn to the most respected resource for providing the latest industry education--ICMI's Call Center Demo & Conferences.

An industry standard for nearly a decade, we continue to add fresh content and new opportunities year after year to keep our audience returning. We recognize the call center industry is incredibly dynamic, and the importance of providing unbiased education to the call center community is the pillar of Call Center Demo & Conference Events.

You can look forward to these exciting new features of our event:

• We're moving back to Dallas, Texas, an area rich in technology and even richer in call center professionals just like you, eager to build upon their vast industry knowledge and network about the latest trends.

• The learning continues after the demo hall shuts down, as we introduce exciting Post-show tutorials. Presented by some of the most respected names in the industry, these in-depth workshops are the perfect ending to an educational experience.

• After successfully implementing a number of interactive panel discussions at our Miami Demo & Conference, we've decided to do so again. These sessions are sure to offer diverse education, as well as the opportunity to network right in the classroom.

These and many other additions and improvements are sure to make this our best Demo & Conference event yet!

The path to continued success is propelled by individual learning, and Call Center Demo & Conference Dallas offers first class education, unsurpassed networking and the latest technology trends to help you begin your journey on the right foot!

We look forward to seeing you in Dallas.